• Ashburn, VA, USA
  • Salary
  • Full-Time

Full Benefits Package Available

Sentrillion is currently looking for Technical Writer with agile methodology, SAP and/or Maximo experience to join our team in supporting Customs and Border Protection (CBP) client located in Northern Virginia! 

Responsibilities Include:

  • Technical project documentation, reports, brochures, manuals and training material documentation for a wide range of uses
  • Iterative updates to product user manuals, including graphics, formatting, editing, and the deployment of all material to production
  • Conform to all project standards to ensure high quality documentation
  • Manage project team documentation repository to ensure effective file management
  • Develop copy that adheres to best practice regarding document structure and logic flow. Excellent written and oral communications skills; must be able to interface effectively with SMEs and managers of all levels
  • Provide regular input to ongoing team workload estimation efforts
  • Ensure completion of all committed documentation tasks in parallel with software code development with frequent refactoring and tuning of artifacts
  • Develop new and refine existing technical writing processes to enhance quality and productivity


  • Must be a U.S. Citizen with the ability to pass CBP background investigation, criteria will include:
    • 7-year check for felony convictions
    • 7-year check for illegal drug use
    • 7-year check for misconduct such as theft or fraud
  • Five (5+) years of demonstrated technical writing experience
  • College degree (B.A.; B.S.) in a related discipline

Knowledge Preferred:

  • Expert in Microsoft Word, including template design
  • Experience with Adobe Acrobat Pro, Adobe FrameMaker or InDesign, and Adobe Photoshop
  • Knowledge of document and repository management practices, including using SharePoint, Team Foundation Server, or similar tools
  • Strong attention to detail and collaboration skills
  • Ability to interface with various disciplines and personalities, as well as work independently
  • Strong contextual understanding of technical terminology
  • Active Secret clearance (required), Interim is acceptable


 Experience preferred

  • Experience with desktop publishing, automated work processing, and other digital information technology applications, particularly electronic publishing
  • Experience relating to engineering and maintenance drawings and/or operational procedures to include the knowledge and ability to interpret, absorb, and synthesize large quantities of computer system and application-related information
  • Understanding of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management
  • Experience editing technical documentation in an Agile Scrum environment
  • Ability to apply advanced principles, theories, and concepts, and contribute to the development of innovative principles and ideas


About Sentrillion

For nearly a quarter of a century, we have been helping secure America's borders and safeguard national assets through integrated technology solutions. We develop strategies and implement solutions that increase safety and security, save time, decrease cost, and improve outcomes. We are also committed to being a good corporate citizen and helping improve the communities in which we live and work by partnering with community organizations and volunteering. A right-sized organization, we are big enough to protect the perimeter of the country, yet small enough to rapidly respond to customer needs.

We work hard to attract and retain employees who are committed to the important work that we do for our customers and the nation. Many have been with us for more than a decade! To do this, we offer a full benefits package , training programs , and opportunities for advancement . And, we maintain a collaborative corporate, culture that values people, is honest and open , promotes teamwork , and encourages a healthy work-life balance.


Sentrillion is an EEO Employer/ Protected Veteran / Disabled


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